Over the last few years I have noticed a trend. On occasion, it goes something like this. Someone contacts me for some reason and so I respond to them. Three days later I get an irate email asking why I didn’t send them ‘that thing’, ‘forward that link’, ‘email that password…’ etc.
I then suggest they check their spam filter as I had done what I said I would do.
After that I get one of two responses. First is, ‘oops, sorry, there it is! In my spam filter as you suggested’
Or… ‘Don’t be silly, it isn’t my spam filter…’ After which we go around a few times only to discover that it was indeed their spam filter.
So I ask, what use is a Spam filter if you need to check the spam folder for mail that may have been mis-tagged?
I get spam and it is annoying. In fact my email address is nearly 15 years old now so I guess it’s on pretty much every spam list around. And yes I get the emails about the ‘genuine fake Rolexs’, about ‘the lottery I have won’, the ‘$15m I have inherited’, those ‘little blue pills’ and all the rest. And I manage to delete them as fast as they come in. Around 10 to 50 a day. This is a chore, but only a small one. And it’s no chore in comparison to discovering some important communication has been lost due to an over zealous spam filter. That is a disaster.
Since I send some of my emails via a good email service, I am warned about some trigger words that spam filters may block. Consider that you may get a genuine email from someone using these words. Maybe its feedback on your script or a DVD screener, or ideas on budgets or casting… How would you feel if your spam filter consigned that communication to the dustbin without even asking you. Here are just a few words that will get a spam filter all fired up…
Those are just of few of the VERY WORST words or phrases you can use which could end with the email snared in a spam filter. The keyword list goes on and on.
So I suggest, don’t allow your future to be in the hands of a computer programme. Switch off your spam filter, accept you will get junk mail, delete it as it comes in, and never miss an important email again. Remember, our business is a GREAT DEAL about who you know, networking and staying in touch.
Onwards and upwards!
Chris Jones, Film Maker and Author